Need to connect with a solution provider?
                     CONTACT US


The telecoms industry is arguably driven by consumer demand. In South Africa particularly, there has been much pressure from the public for lower costs in communications. This constant pressure has definitely had a positive effect. Inter-connect... Read More
( Mitchell ) | 810 Views | 0 Replies
@lantic, the consumer and small business service provider within the Vox Telecom group, is expanding its retail footprint around South Africa and has opened two new stores opening in the past week. ?Our new retail stores are about offering our... Read More
( Mitchell ) | 777 Views | 0 Replies
B) [img]http://www.whichvoip.co.za/media/kunena/attachments/legacy/images/3CXPho... A new 'Free' 3CXPhone for Android & iPhone is available, it allows you to make VoIP calls via an IP PBX, or via a VoIP provider. 3CXPhone is not... Read More
( paulcolmer ) | 1,640 Views | 0 Replies
Here's a great article from Nology (ViBe Distributor) on the affects of ViBE in the Voice Environment: As bandwidth has become more widely available and affordable in the local market, a host of possibilities have opened up and voice over IP (... Read More
( Mitchell ) | 2,518 Views | 1 Replies
[b]IAX2 (The ?Inter-Asterisk eXchange? Protocol)[/b] These trunks can typically provide up to 28 high quality voice channels over a standard DSL line, providing enormous cost savings against typical incumbent... Read More
( paulcolmer ) | 5,580 Views | 0 Replies
This issue is most likely the cause of an incorrectly configured NAT router which is preventing the return audio packets from getting all the way back your phone. Perhaps re-look at how the devices are connected and configured. This could lead to... Read More
( Mitchell ) | 1,210 Views | 0 Replies
This can sometimes be the challenge with Internet calls; as your device has to share the internet with many other devices and users and there may be no priority for your Voice connection. This can lead to occasional changes that result in less than... Read More
( Mitchell ) | 1,283 Views | 0 Replies
This issue is related to bandwidth availability for Voice. The process of prioritizing Voice over Data in the LAN (local area network) is known as Quality of Service (QoS). Make sure that your Router supports and is configured for QoS. This... Read More
( Mitchell ) | 2,849 Views | 2 Replies
With VoIP, Telecom carriers have many options for call routing within South Africa and abroad. Gray routes may refer to route that involves a non-direct interconnection into the South Africa providers such as routing overseas and then back into... Read More
( Mitchell ) | 1,654 Views | 0 Replies
VoIP calls could sometimes take a longer period of time to connect than traditional PSTN lines, this could be a result of the route that the VoIP provider uses to pass the call to the calling parties network. SS7 (Signaling System Seven) a method... Read More
( Mitchell ) | 2,803 Views | 2 Replies
Make sure you are dailing the full number including any prefix (i.e 011). If you still do not get through, call your provider and tell them the number and time of the call and they can look at the situation. Always try and check whether this... Read More
( Mitchell ) | 1,338 Views | 0 Replies
If you haven?t changed any settings on your Internet or VoIP hardware, it could be that your Internet Service Provider, or your Broadband provider is having issues with their network. Give your ISP a call and ask them to test your connection for... Read More
( Mitchell ) | 1,268 Views | 0 Replies
First, make sure that you have Power, and an active Internet connection. If you do have a connection to the Internet, but no dial tone, do a power reset, starting with the router and VoIP device. Power them back in the sequence, router first, then... Read More
( Mitchell ) | 1,368 Views | 0 Replies
This is most likely a bandwidth issue. In terms of sizing, a typical single two-way call needs approximately 60kbps (depending on the codec used), a single three-way call would require at least 90kbps of bandwidth. This bandwidth needs to be... Read More
( Mitchell ) | 1,278 Views | 0 Replies
This can be a result of a certain route which the VoIP carrier is using for that particular network. Your provider should be able to look at the problem calls and check whether there is a network link causing high delay times. Call on your VoIP... Read More
( Mitchell ) | 1,794 Views | 0 Replies
It is not normal to hear buzzing. This can be caused by line or phone interference, or faulty grounding in the phone circuitry. Try another phone to see if the issue is resolved, if not, make sure that your earthing is correct and that there isn... Read More
( Mitchell ) | 1,088 Views | 0 Replies
You could try and turn down your phone volume. Acoustic feedback from the speaker to the microphone of a telephone handset can cause echo. Keep your VoIP devices and Handsets away from other electro magnetic devices. In some cases, it can be due to... Read More
( Mitchell ) | 984 Views | 0 Replies
The information reflected on www.WhichVoIP.co.za and contained in our reports are indicative and is based on information provided by the WhichVoIP research team, service providers, VoIP resellers and the users of WhichVoIP.co.za. Although care is... Read More
( Mitchell ) | 1,691 Views | 0 Replies
The WhichVoIP.co.za research team is constantly monitoring the market for any changes in Service Provider offerings. We aim to update our information as frequently as possible and use social media such as Facebook (VoIP in South Africa) and Twitter... Read More
( Mitchell ) | 1,479 Views | 0 Replies
Well you have a few options... We are happy to facilitate the transaction on your behalf and help you with this process, but you are also welcome to search our VoIP directory for partners that offer support in your area. You may even be able to... Read More
( Mitchell ) | 1,709 Views | 0 Replies