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This article was originally published on TechTarget This collection of recent coverage on UC integration considers new developments and potential pitfalls -- and provides expert insights on both. Introduction Unified communications and... Read More
( Staff Writer ) | 116 Views | 0 Replies
This article was originally published on NoJitter As UC technology continues to transform the way consumers and businesses interact, UC providers face a unique security challenge. Over the years, the unified communications (UC) landscape has... Read More
( Staff Writer ) | 81 Views | 0 Replies
This article was originally published on VoIPInnovations Smartphones have cultivated in users a taste for a cohesive, integrated experience, and innovations continue to test whether or not this taste can ever be satisfied. Enterprise communications... Read More
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This article was originally published on IT-ProPortal Integrating Unified Communications into your organisation requires more than just choosing which technology to invest in. John Brett, Technical Operations Manager at Nexus Open Systems discusses... Read More
( Staff Writer ) | 111 Views | 0 Replies
This article was originally published on NoJitter Unified communications' no longer adequately fits the modern view of 'communications integrated to optimize business processes.' As my BCStrategies colleague Blair Pleasant, of CommFusion, pointed... Read More
( Staff Writer ) | 116 Views | 0 Replies
This article was originally published on IT-Toolbox A bad customer experience can be a lot like getting a root canal. Painful and disruptive while leaving you feeling a bit helpless, it’s an ordeal most people would prefer to avoid. All of us have... Read More
( Staff Writer ) | 104 Views | 0 Replies
This article was originally published on IT-Toolbox Integration between CRM and VoIP now offers enterprises considerable opportunities to mesh their voice communications with their customer data in a more real-time, responsive environment for sales... Read More
( Staff Writer ) | 189 Views | 0 Replies
This article was originally published on Forbes If you’re having trouble figuring out how artificial intelligence can make a difference in your workplace, you’re not alone. A 2017 Gartner study found that the hype around AI is making it hard for... Read More
( Staff Writer ) | 252 Views | 0 Replies
This article was originally published on IT-ProPortal Collaboration and unified communications technologies are changing how business is done. Forget the nine to five-thirty and the daily odyssey to the office and back. Recent advances in... Read More
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This article was originally published on TechTarget In order to troubleshoot a unified communications system, IT leaders should have a written list of common problems and a description of how to resolve those issues.​ A quality unified... Read More
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This article was originally published on AVMagazine Unified communications has problems that can be solved by artificial intelligence but it will take more than ‘shallow AI’ tools such as Alexa and Siri, says UC EXPO speaker Zeus Kerravala.... Read More
( Staff Writer ) | 169 Views | 0 Replies
This article was originally published on TechTarget The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps. The internet of things, or IoT,... Read More
( Staff Writer ) | 148 Views | 0 Replies
This article was originally published on NoJitter Some companies are moving more quickly into team collaboration than others.  As my colleague Eric Krapf, No Jitter publisher and Enterprise Connect GM, mentioned in one of his recent EC blog posts,... Read More
( Staff Writer ) | 177 Views | 0 Replies
This article was originally published on TechTarget The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps.​ The internet of things, or IoT... Read More
( Staff Writer ) | 147 Views | 0 Replies
This article was originally published on NoJitter Using communications APIs, banks can better meet the growing need for more fluid and flexible interactions. As digital transformation continues to make its impact on every industry, consumer... Read More
( Staff Writer ) | 135 Views | 0 Replies
This article was originally published on IT-Toolbox The workforce is in a period of great transition, with more professionals working from home than ever before. According to CNN Money, the number of telecommuting workers has increased 115 percent... Read More
( Staff Writer ) | 224 Views | 0 Replies
This article was originally published on IT-Toolbox Unified communications (UC) markets made huge leaps in 2017, and with 2018 just off and running, even more UC deployments will make waves in digital transformation initiatives. Modern enterprises... Read More
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This article was originally published on NoJitter No single UC suite spans all four categories, which means you'll most likely need a software package or API services in each area. Unified communications is a broad term meaning different things to... Read More
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This article was originally published on TechTarget New-look UCaaS solutions are opening opportunities for channel partners that can navigate differing customer needs, regulatory environments and the security landscape. Next-generation unified-... Read More
( Staff Writer ) | 211 Views | 0 Replies
This article was originally published on NoJitter How a 'turn-by-turn' navigation model can help UC managers achieve ongoing, consistent voice quality Waze, Google, and other map apps have transformed the way we drive today, providing accurate and... Read More
( Staff Writer ) | 145 Views | 0 Replies

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