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This article was originally published on TechTarget New-look UCaaS solutions are opening opportunities for channel partners that can navigate differing customer needs, regulatory environments and the security landscape. Next-generation unified-... Read More
( Staff Writer ) | 4 Views | 0 Replies
This article was originally published on NoJitter How a 'turn-by-turn' navigation model can help UC managers achieve ongoing, consistent voice quality Waze, Google, and other map apps have transformed the way we drive today, providing accurate and... Read More
( Staff Writer ) | 6 Views | 0 Replies
This article was originally published on NoJitter By gaining operational maturity, organizations can focus on what really matters -- innovation and growth. Operational maturity measures the effectiveness with which organizations operate IT assets... Read More
( Staff Writer ) | 68 Views | 0 Replies
This article was originally published on TheStack Gary Gould, marketing director at Mitel, spoke about Mitel’s expertise in unified communications and its direction for the future at Cloud Expo Europe. Some businesses find themselves unable to keep... Read More
( Staff Writer ) | 119 Views | 0 Replies
This article was originally published on NoJitter Is hosted PBX revenue an antidote for plummeting service provider landlines? More than 5,000 telephone companies around the world could have a lifeline for their evaporating landline businesses. It'... Read More
( Staff Writer ) | 82 Views | 0 Replies
This article was originally published on Telegraph Technology that joins up mobile and digital communications speeds up response times, boosting employee productivity – and customer loyalty Doing business in the digital age means being... Read More
( Staff Writer ) | 82 Views | 0 Replies
This article was originally published on TechTarget As a result of the torrent of mergers and acquisitions over the past few years, the unified communications market has seen a great deal of consolidation and contraction. In particular, unified... Read More
( Staff Writer ) | 94 Views | 0 Replies
This article was originally published on ChannelPartners Partners that provide unified communications and collaboration (UCC) services likely have a lot to look forward to in the coming years. Services will reach 66 percent of revenue share from... Read More
( Staff Writer ) | 72 Views | 0 Replies
This article was originally published on BusinessTech After a decline of 3% in 2017, worldwide shipments of devices — PCs, tablets and mobile phones — are forecast to return to growth (1.3%) in 2018 and will total 2.3 billion units, according to... Read More
( Staff Writer ) | 76 Views | 0 Replies
This article was originally published on CallCentreHelper Dick Bourke highlights why the millennial generation prefer using live chat as an alternative to speaking on the phone. Businesses that want to deliver an omnichannel experience require a... Read More
( Staff Writer ) | 104 Views | 0 Replies
This article was originally published on ChannelPartners Two weeks before Plantronics announced its agreement to acquire Polycom for $2 billion, there were signs that the two companies were itching to expand to take advantage of the growing... Read More
( Staff Writer ) | 124 Views | 0 Replies
This article was originally published on NoJitter If we’ve learned anything from disruptions in the VoIP and UC markets, the answer is unequivocally, ‘Yes.’ The communications business has changed dramatically over the last 15 or so years, as most... Read More
( Staff Writer ) | 103 Views | 0 Replies
This article was originally published on TelecomReseller For small businesses that have a limited budget, softphones can be a cost-effective solution to tap into the world of VoIP. The VoIP Supply team collected a list of 4 top-rated FREE softphone... Read More
( Staff Writer ) | 79 Views | 0 Replies
This article was originally published on IT-ProPortal A new wave of Digital Service Providers will come to the fore to provide business leaders and workers with the technology needed to support agile working. Since the first IP-based networks were... Read More
( Staff Writer ) | 83 Views | 0 Replies
This article was originally published on CapacityMedia Cisco holds a narrow lead over Microsoft throughout Q4 of the enterprise collaboration market, according to new figures from Synergy Research Group. Cisco held a stable market share over the... Read More
( Staff Writer ) | 126 Views | 0 Replies
This article was originally published on TechTarget ZK Research focuses on eight UC products that emphasize strategic business value in light of unified communications market trends. Enterprise Connect 2018 is now in the books as one of the more... Read More
( Staff Writer ) | 95 Views | 0 Replies
This article was originally published on VCDaily From a single source on your desktop, you can survey your entire working world. The opening sentence of an email from your team leader fills one corner, a discussion thread from your colleagues... Read More
( Staff Writer ) | 86 Views | 0 Replies
This article was originally published on NewsWire Setting up phone systems have always been a challenge, but with the development of cloud-based communication solutions, businesses can easily get in touch with everyone in their network.... Read More
( Staff Writer ) | 101 Views | 0 Replies
This article was originally published on NoJitter Is this change purely about social behavior, or is it a redefinition of the kind of behavior on which we've founded an industry? We have so many stock phrases about telephony that we probably could... Read More
( Staff Writer ) | 83 Views | 0 Replies
This article was originally published on TechTarget The line between unified communications and contact center is blurring as organizations look to bring both technologies together via cloud adoption. The move to put the contact center in the cloud... Read More
( Staff Writer ) | 144 Views | 0 Replies

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