This article was originally published on ChannelPartnersOnline
PRESS RELEASE — CHANNEL PARTNERS EVOLUTION — To help resellers grow faster in providing hosted PBX services to SMBs, Vodia Networks (Booth 1523) now offers branded technical support to its hosted PBX customers. Resellers can now take advantage of the friendly and experienced sales engineers and technical support team of Vodia to provide exceptional support and service to their customers.
The hosted PBX services industry is growing at a rapid pace due to huge demand from SMBs and SOHOs for the benefits it offers like mobility, low initial expenditure and improved productivity. To cater to this demand and compete effectively with the growing competition from new players in the industry, resellers have no other option but to employ more sales and technical personnel.
Employing technical personnel without clarity on the increase in new business is a huge financial risk. The process of hiring itself is a resource and time consuming process for small resellers. Vodia clearly understands this problem which hinders most tech resellers, ITSPs, MSPs, and so decided to offer this new kind of unique service to empower them.
Vodia PBX gives the resellers more flexibility in choosing the equipment and trunking that best fits their customers’ requirements. It is an easy turnkey solution and a high-margin recurring revenue option. Resellers can create customized plans, differentiating themselves in the highly competitive telecom market, and in turn saving their customers more money while providing a better service.
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