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Email creates a fast, reliable form of communication that is free and easily accessible, allowing people to foster long-lasting, long-distance communication today. Similarly, Yeastar S-Series VoIP PBX is engineered for the communications needs of... Read More
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As the Internet nears total ubiquity, more and more business resources are turning to the Cloud. We’ll look at telephony in a moment, but first, what exactly is hosted technology? Hosted technology is the catch-all term for services that are... Read More
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Overall premises-based PBX revenues continued to hold up in 2015, despite attrition in unit shipments, and the impact of substitution by hosted PBX, according to a new report by BMI-TechKnowledge.  The market showed signs of a recovery in 2015 in... Read More
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Unified communications is one of those essential ingredients of daily enterprise productivity we can't any longer live without. But no matter the proficiency of your IT department's back end and your general VoIP infrastructure, you'll probably... Read More
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A hosted PBX system is an internet based phone system designed to significantly improve communications between employees and clients. It is a virtual system and can also be known as Hosted VoIP (Voice over Internet Protocol). Businesses that move... Read More
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Will BroadSoft be a 'Top 3' communications company? In physics, momentum is defined as the product of mass and velocity. If we take this definition and apply it to BroadSoft, we can use the company's base of 600+ service provider partners as the... Read More
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About 20 years ago, I was at a meeting where a film was shown about what happened when a company went through an unexpected disaster. The employees were at the company Christmas party when a fire started in a closet on the other end of the building... Read More
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Only a few years ago, the world of VoIP still largely consisted of a legacy approach to hardware and software. On premises equipment had to be managed, monitored and updated, licensing agreements had to be honored, and things still occasionally... Read More
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It’s pretty clear to most businesses in this day and age that going for a VoIP (Voice over Internet Protocol) system is the smart choice to make. Compared to traditional telephone services, VoIP simply cannot be beat. The cost savings alone are... Read More
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It may be tempting to delay moving your telephone system to the cloud. Old-school on-premise phone systems are familiar and a switch can be disruptive, especially if you have a large customer service team. But most businesses will eventually hit... Read More
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The corporate world has been leveraging the functionality and robust communications power of PBX-type systems for many years. As is the case with all great things, business phone systems, and the technology that support them, have evolved and... Read More
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Hosted PBX vendors will overhaul their routes to market as current hosted PBX channel strategies face off against best practices. Customers need to keep watch. The hosted PBX channel is classically problematic, whether you're a provider or an... Read More
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  Like many small companies, one recent client turned to a hosted PBX so it could better focus on running its business, not its phone service. Like many small businesses, a construction company I recently worked with is too busy doing the work at... Read More
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Channel partners can propel the entire hosted PBX industry to sustained triple-digit growth from now through 2020. Hosted PBX channel partners will soon be finding and closing 90% of all hosted PBX sales. Yet channel partners today find and close... Read More
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When running a business, there are a number of things that must be in place to ensure proper operations. You have to have a desired product or service that the market demands. You have to make that product or service available at a competitive... Read More
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A cloud telephony forecast: Before implementing a cloud IP telephony service, be sure to address your current infrastructure performance and needs. Moving to a cloud IP telephony (IPT) service is not as simple as handing over a credit card to a... Read More
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More organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud, according to a report from Frost & Sullivan. Hosted IP telephony and unified communications and collaboration (UCC) have reached mass... Read More
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If the business world was a steep cliff and entrepreneurs were rock climbers trying to get to the top, think of modern technologies as the footholds they’d use to boost themselves higher and higher, says Ambarish Gupta, founder and CEO of... Read More
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Gartner has released its Magic Quadrant for Unified Communications for Midsize Enterprises, North America. Which UC services providers were named Magic Quadrant Leaders? Here's a closer look. Gartner has released its Magic Quadrant for Unified... Read More
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Milestone Reaffirms BroadSoft's Global Leadership Position in Developing and Bringing to Market Innovative, Hosted UC Services GAITHERSBURG, MD, Jan 22, 2015 (Marketwired via COMTEX) -- BroadSoft, Inc. BSFT, -0.11% today announced that it has... Read More
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