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From the Selfie to the Stickler, companies bring a broad range of attitudes, approaches and investments to customer care. Demonstrating this is contact centre solutions provider, Ocular Technologies’ partner, Aspect Software in its “personas study... Read More
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Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation, back-office and award-winning cloud solutions, has announced the unveiling of the company's new global channel partner programme,... Read More
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- CIO Choice Award in the Contact Centre Category - Finalist in the Technology Category at the Call Centre Summit Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award... Read More
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Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation, back-office and award-winning cloud solutions, recently announced the launch of Aspect Mobility Suite, a solution suite that integrates... Read More
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Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. Aspect solutions allow you to build on your existing customer contact,... Read More
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Contact centres are constantly seeking ways to improve the quality of customer interactions without increasing costs. Delivering relevant and timely performance measurements across people and technologies has been an ongoing challenge for contact... Read More
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