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This article was originally published on BusinessTech There’s nothing more frustrating than being met with geek-speak and patronising techno-jargon when all you really want is a plain and simple account of how to connect your home to the internet.... Read More
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This article was originally published on BizCommunity Contrary to popular belief, companies may be within their rights to secretly record conversations with employees and use that information against them in a court of law. However, the reverse is... Read More
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This article was originally published on Gadgets360 Truecaller was spotted testing a VoIP (Voice over Internet Protocol) calling service for its premium subscribers earlier this month, letting users make a voice call over mobile data or Wi-Fi... Read More
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This article was originally published on ITWeb Read more at source. Industry leader with extensive experience in the region to drive the company’s growth and help organizations on their path to digital transformation Mitel®, a global leader in... Read More
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This article was originally published on IT-Online Saicom Voice Services has launched an intelligent virtual agent offering to automate common interactions between its clients and their customers. Developed by Inference Solutions and integrated... Read More
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This article was originally published on ChannelLife Leading communications technology manufacturer Grandstream Networks has released a new series of sleek, carrier-grade IP phones, built with next-generation features for a simple user experience.... Read More
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By Doros Hadjizenonos, Regional Director – SADC at Fortinet Possibly the most important attribute of the cloud is that critical business applications, can be deployed, managed, and distributed faster and easier than by any other method, giving... Read More
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This article was originally published on MyBroadband Cybersmart is one of South Africa’s most successful Internet service providers and a prominent fibre network infrastructure player. While many South Africans are familiar with Cybersmart and its... Read More
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This article was originally published on BusinessLive Shares in SA’s telecommunications companies rose on Friday after President Cyril Ramaphosa said the long-delayed spectrum licensing process will start within weeks. Mobile operators have said... Read More
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This article was originally published on AVMagazine The conventional vendor-specific ‘room in a box’ no longer cuts it when the modern enterprise is looking for unified communications and collaboration. “There has been a shift in the enterprise... Read More
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This article was originally published on BusinessTech MetroFibre Networx says it has installed fibre infrastructure in the Port Elizabeth suburb of Summerstrand using micro-trenching. Micro-trenching is a fibre-laying technique that uses... Read More
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RPA Software Revenue Forecast to Reach $1.3 Billion in 2019 EGHAM, UK, 24 June, 2019 — Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the fastest-growing segment of the global enterprise software... Read More
( Staff Writer ) | 88 Views | 0 Replies
This article was originally published on TechTarget Organizations need a strong cloud SLA to meet their UCaaS performance needs. These five best practices provide guidance on how to get the most out of a UCaaS provider's SLA. Service-level... Read More
( Staff Writer ) | 101 Views | 0 Replies
It’s tax season and taxpayers registered for SARS e-Filing can start filing their personal income tax returns from 1 July 2019. For the over 335 000 people employed within South Africa’s ICT (Information and Communications Technology) sector*,... Read More
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By Simeon Tassev, Managing Director and Qualified Security Assessor at Galix IT governance is often seen as a grudge endeavour, something businesses need to do in order to meet their regulatory compliance objectives. It is typically challenging to... Read More
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South African consumers are becoming numbed by the constant barrage of mass content. A brand should aim to provide unique value, (be it educational, entertainment or meaningful time savings), at the appropriate time. In a world of information... Read More
( Staff Writer ) | 64 Views | 0 Replies
CRM Is the Largest and Fast Growing Enterprise Application Software Segment SYDNEY, Australia, June 17, 2019 — Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2 billion in 2018, according... Read More
( Staff Writer ) | 113 Views | 0 Replies
The cloud is redefining sales oriented businesses and is completely reshaping customer engagement models by delivering new customer experiences. However, the biggest challenge facing these businesses is how to transform their sales force to... Read More
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By One Channel CEO Bernard Ford Open your phone’s email or messenger app and start a new message. But don’t type. Instead, tap the small microphone icon on the keyboard. Now you can simply dictate the message. It’s not perfect but works... Read More
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By Faizal Badat, Senior Product Manager, Vox Blurb: While cost-conscious mobile customers are increasingly forgoing traditional cellular calls and using mobile app-based alternatives to benefit from lower data prices, these voice calling solutions... Read More
( Staff Writer ) | 95 Views | 0 Replies