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TeleReference Systems

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TeleReference Systems

Tel: 
011 100 4740
Fax: 
011 100 4753
Email: 
info@teleref.co.za
Website: 
http://www.teleref.co.za
Address: 
92 Indaba Lane, Honeydew, Johannesburg
About: 

TeleReference is based in Johannesburg, and has technical support offices in Durban and Cape Town. High level support is available on a 24/7 basis, with specialists available to travel at the shortest notice. In other areas of the RSA, the company has alliances with local PABX suppliers who are able to offer effective first line support. 

The Truelog system was launched into the market in 2005. It integrates with any PBX system to be found in the South African marketplace, is cost effective at any capacity, and offers comprehensive and intuitive user interfaces to simplify the tasks of call retrieval. The system is equipped with tools for the analysis of line routing and utilization, simplifying the task of optimizing telecoms cost structures in call centres, or in any business which makes extensive use of the telephone.